Privacy Policy

Privacy Policy for C Technologies

Effective Date: May 15, 2026
Last Updated: May 15, 2026

1. Who We Are

C Technologies (“Company”, “We”, “Us”, “Our”) is a digital marketing agency based in Ocho Rios, Jamaica. We specialize in Brand Strategy, Visual Identity, Digital Marketing, and Website & Tech services.

Our Contact Details:

· Business Name: C Technologies
· Address: Unit#2 Main Street Business Center, 6 Sandcastle Shops, 1 Main Street, Ocho Rios, St. Ann
· Privacy Contact Email: privacy@ctechnologies.com 
· WhatsApp: 774-1255

If you have any questions about how we handle your data, please contact us using the information above.

2. What Personal Data We Collect

We collect data that you voluntarily provide to us, as well as data automatically collected when you browse our website.

· Identity & Contact Data: Name, business name, email address, phone number, and physical address.
· Financial Data: Payment card details, bank account information, and billing addresses (processed via WooCommerce).
· Project Data: Creative briefs, brand assets (logos, photos), and any specific details you share regarding your business goals.
· Technical Data: IP address, browser type, device information, and browsing actions (via analytics cookies) .
· Communication Data: Records of our conversations via email, WhatsApp, or contact forms.

3. How We Collect Your Data

· Direct interactions: You give us your data by filling out contact forms, requesting quotes, purchasing services via WooCommerce, or emailing us.
· Automated technologies: As you interact with our website, we automatically collect Technical Data about your equipment and browsing actions .
· Third parties: We may receive data from analytics providers (like Google) or payment processors (like PayPal/Stripe).

4. How We Use Your Data (Legal Basis)

Under the Jamaican Data Protection Act (DPA), 2020, we must have a legal reason to process your data . We use your data for the following purposes:

Purpose Type of Data Legal Basis
To process transactions (Digital products/services) Identity, Financial Contractual necessity (to deliver the service you bought) .
To respond to enquiries Identity, Contact Legitimate interests (to provide a quote or answer a question).
To send marketing emails (If you opt-in) Identity, Contact Consent (You can unsubscribe at any time) .
To improve our website Technical, Usage Legitimate interests (to keep our website secure and updated).
To comply with the law (Tax records) Identity, Financial Legal Obligation (Retaining invoices for GCT/Tax purposes).

5. Cookies and Tracking Technologies

Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and allows us to improve our site.

· Strictly Necessary Cookies: Required for the site to function (e.g., shopping cart).
· Analytics/Performance Cookies: Allow us to recognize and count visitors (e.g., Google Analytics).
· Functionality Cookies: Recognize you when you return to the site.

Managing Cookies: You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies .

6. Sharing Your Data (Third Parties)

We will never sell your personal data. However, we need to share data with trusted third parties to run our agency:

· Hosting & IT Providers: To store our website and emails.
· Payment Processors: (Stripe, PayPal, or Lynk) to process your payments securely (they do not store your full card details on our site).
· Analytics Providers: (Google) to understand website traffic.
· Legal Authorities: If required by Jamaican law or to protect our legal rights.

7. International Data Transfers

C Technologies operates primarily in Jamaica. However, we may use cloud-based software (e.g., website hosting, email marketing tools) that store data on servers located outside of Jamaica (such as the USA or Europe).

If we transfer your data outside of Jamaica, we ensure that appropriate safeguards are in place (such as standard contractual clauses) to protect your data .

8. Data Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard the information we collect online .

Note: While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

9. Data Retention

We will only keep your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements .

· Enquiries: Deleted 12 months after last contact if no sale is made.
· Client Records: Retained for 7 years following the end of our contract (to comply with Jamaican tax laws).
· Newsletter Data: Retained until you unsubscribe.

10. Your Rights (Data Subject Rights)

Under Jamaica’s Data Protection Act, you have the following rights :

1. Right to Access: You can request a copy of the data we hold about you.
2. Right to Rectification: You can ask us to correct inaccurate or incomplete data.
3. Right to Erasure (Right to be Forgotten): You can ask us to delete your data, subject to legal obligations (e.g., tax retention).
4. Right to Restrict Processing: You can ask us to stop using your data in certain ways.
5. Right to Object: You can object to direct marketing at any time.
6. Right to Data Portability: You can ask for a copy of your data in a machine-readable format.

How to exercise these rights: Please email us at [Insert Privacy Email]. We will respond within 30 days as required by law. We may need to request specific information from you to help us confirm your identity.

11. Children’s Privacy

Our services are directed toward business owners and are not intended for children under 18. We do not knowingly collect data from minors .

12. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top .

13. Complaints

If you are not satisfied with how we handle your data, you have the right to complain to:

The Office of the Information Commissioner (OIC)
(You should verify the current contact details for the OIC as they become operational, or use a placeholder stating the right to escalate to the relevant authority) .

However, we would appreciate the chance to deal with your concerns before you approach the OIC, so please contact us first.